Privacy Policy

HIPAA NOTICE OF PRIVACY PRACTICES

I. THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

II. IT IS SIYAN CLINICAL CORPORATION’S AND SIYAN CLINICAL RESEARCH’S (SIYAN) LEGAL DUTY TO SAFEGUARD YOUR PROTECTED HEALTH INFORMATION (PHI).

By law Siyan is required to ensure that your PHI is kept private.  The PHI constitutes information created or noted by Siyan that can be used to identify you.  It contains data about your past, present, or future health or condition, the provision of health care services to you, or the payment for such health care.  Siyan is required to provide you with this Notice about our privacy procedures. This Notice must explain when, why, and how we would use and/or disclose your PHI. Use of PHI means when we share, apply, utilize, examine, or analyze information within our practice; PHI is disclosed when we release, transfer, give, or otherwise reveal it to a third party outside of the practice. With some exceptions, we may not use or disclose more of your PHI than is necessary to accomplish the purpose for which the use or disclosure is made; however, we are always legally required to follow the privacy practices described in this Notice.

Please note that Siyan reserves the right to change the terms of this Notice and our privacy policies at any time as permitted by law.  Any changes will apply to PHI already on file with us.  You may request a copy of this Notice from Siyan.

III. HOW SIYAN WILL USE AND DISCLOSE YOUR PHI.

Siyan will use and disclose your PHI for many different reasons.  Some of the uses or disclosures will require your prior written authorization; others, however, will not. Below you will find the different categories of our uses and disclosures, with some examples.

A. Use and Disclosure Related to Treatment or Health Care Operations Do Not Require Your Prior Written Consent. Siyan may use and disclose your PHI without your consent for the following reasons:

  1. For Treatment

Siyan can use your PHI within our practice to provide you with mental health treatment, including discussing or sharing your PHI with our trainees and interns.  Siyan may disclose your PHI to physicians, psychiatrists, psychologists, and other licensed health care providers who provide you with health care services or are otherwise involved in your care. Example: If another psychiatrist is treating you, we may disclose your PHI to her/him in order to coordinate your care.

 2. For Health Care Operations 

Siyan may disclose your PHI to facilitate the efficient and correct operation of our practice. Examples:  Quality      control – Siyan might use your PHI in the evaluation of the quality of health care services that you have received or to evaluate the performance of the health care professionals who provided you with these services.  Siyan may also provide your PHI to our attorneys, accountants, consultants, and others to make sure that we are in compliance with applicable laws.

  1. To Obtain Payment for Treatment

Siyan may use and disclose your PHI to bill and collect payment for the treatment and services provided to you. (e.g. insurance company, a collection agency…) Example: Siyan might send your PHI to your insurance company or health plan in order to get payment for the health care services that were provided to you.

  1. Other Disclosures

Examples: Your consent is not required if you need emergency treatment, provided that we attempt to get your consent after treatment is rendered. In the event that Siyan tries to get your consent but you are unable to communicate (for example, if you are unconscious or in severe pain) but we think that you would consent to such treatment if you could, we may disclose your PHI.

B. Certain Other Uses and Disclosures Do Not Require Your Consent. Siyan may use and/or disclose your PHI without your consent or authorization for the following reasons:

  1. When disclosure is required by federal, state, or local law; judicial, board, or administrative proceedings; or, law enforcement.

Example: RPA may make a disclosure to the appropriate officials when a law requires us to report information to government agencies, law enforcement personnel and/or in an administrative proceeding.

  1. If disclosure is compelled by a party to a proceeding before a court or an administrative agency pursuant to its lawful authority.
  2. If disclosure is required by a search warrant lawfully issued to a governmental law enforcement agency.
  3. If disclosure is compelled by the patient or the patient’s representative pursuant to California Health and Safety Codes or to corresponding federal statutes of regulations.

Such as the Privacy Rule that requires this Notice                                                                                                         

  1. To avoid harm.

Siyan may provide PHI to law enforcement personnel or persons able to prevent or mitigate a serious threat to the health or safety of a person or the public (i.e., adverse reaction to meds).

  1. If disclosure is compelled or permitted by the fact that you are in such mental or emotional condition as to be dangerous to yourself or the person or property of others, and if we determine that disclosure is necessary to prevent the threatened danger.
  2. If disclosure is mandated by the California Child Abuse and Neglect Reporting law.

For example, if we have a reasonable suspicion of child abuse or neglect.

  1. If disclosure is mandated by the California Elder/Dependent Adult Abuse Reporting law.

For example, if we have a reasonable suspicion of elder abuse or dependent adult abuse.

  1. If disclosure is compelled or permitted by the fact that you tell me of a serious/imminent threat of physical violence by you against a reasonably identifiable victim or victims.
  2. For public health activities.

Example: In the event of your death, if a disclosure is permitted or compelled, we may need to give the county coroner information about you.

  1. For health oversight activities.

Example: Siyan may be required to provide information to assist the government in the course of an investigation or inspection of a health care organization or provider.

  1. For specific government functions.

Examples: Siyan may disclose PHI of military personnel and veterans under certain circumstances.  Also, we may disclose PHI in the interests of national security.

  1. For research purposes.

In certain circumstances, Siyan may provide PHI in order to conduct medical research.

  1. For Workers’ Compensation purposes.

Siyan may provide PHI in order to comply with Workers’ Compensation laws.

  1. Appointment reminders and health related benefits or services.

Example: Siyan may use PHI to provide appointment reminders. We may use PHI to give you information about alternative treatment options, or other health care services or benefits we offer.

  1. If an arbitrator or arbitration panel compels disclosure.

Example: When arbitration is lawfully requested by either party, pursuant to subpoena duces tectum (e.g., a subpoena for mental health records) or any other provision authorizing disclosure in a proceeding before an arbitrator or arbitration panel.

  1. If disclosure is required or permitted to a health oversight agency for oversight activities authorized by law.

Example: When compelled by U.S. Secretary of Health and Human Services to investigate or assess our compliance with HIPAA regulations.

  1. If disclosure is otherwise specifically required by law.

C. Certain Uses and Disclosures Require You to Have the Opportunity to Object.

  1. Disclosures to family, friends, or others.

Siyan may provide your PHI to a family member, friend, or other individual who you indicate is involved in your care or responsible for the payment for your health care, unless you object in whole or in part.  Retroactive consent may be obtained in emergency situations.

D. Other Uses and Disclosures Require Your Prior Written Authorization. In any other situation not described in Sections IIIA, IIIB, and IIIC above, I will request your written authorization before using or disclosing any of your PHI. Even if you have signed an authorization to disclose your PHI, you may later revoke that authorization, in writing, to stop any future uses and disclosures (assuming that I haven’t taken any action subsequent to the original authorization) of your PHI by me.

IV. WHAT RIGHTS YOU HAVE REGARDING YOUR PHI

These are your rights with respect to your PHI:

A. The Right to See and Get Copies of Your PHI.

In general, you have the right to see your PHI that is in Siyan’s possession, or to get copies of it; however, you must request it in writing. If we do not have your PHI, but we know who does, we will advise you how you can get it. You will receive a response from us within 30 days of RPA receiving your written request. Under certain circumstances, we may feel we must deny your request, but if we do, we will give you, in writing, the reasons for the denial.  RPA will also explain your right to have our denial reviewed.  If you ask for copies of your PHI, we will charge you not more than $1 per page. We may see fit to provide you with a summary or explanation of the PHI, but only if you agree to it, as well as to the cost, in advance.

B. The Right to Request Limits on Uses and Disclosures of Your PHI.

You have the right to ask that Siyan limits how we use and disclose your PHI. While we will consider your request, we are not legally bound to agree. If we do agree to your request, we will put those limits in writing and abide by them except in emergency situations. You do not have the right to limit the uses and disclosures that we are legally required or permitted to make.

C. The Right to Choose How Siyan Sends Your PHI to You.

It is your right to ask that your PHI be sent to you at an alternate address (for example, sending information to your work address rather than your home address) or by an alternate method (for example, via email instead of by regular mail). We are obliged to agree to your request providing that we can give you the PHI, in the format you requested, without undue inconvenience.  We may not require an explanation from you as to the basis of your request as a condition of providing communications on a confidential basis.

D. The Right to Get a List of the Disclosures We Have Made.

You are entitled to a list of disclosures of your PHI that Siyan has made. The list will not include uses or disclosures to which you have already consented, i.e., those for treatment, payment, or health care operations, sent directly to you, or to your family; neither will the list include disclosures made for national security purposes, to corrections or law enforcement personnel, or disclosures made before April 15, 2003.  After April 15, 2003, disclosure records will be held for six years. We will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list will include the date of the disclosure, to whom PHI was disclosed (including their address, if known), a description of the information disclosed, and the reason for the disclosure. We will provide the list to you at no cost, unless you make more than one request in the same year, in which case we will charge you a reasonable sum based on a set fee for each additional request.

E. The Right to Amend Your PHI.

If you believe that there is some error in your PHI or that important information has been omitted, it is your right to request that we correct the existing information or add the missing information. Your request and the reason for the request must be made in writing. You will receive a response within 60 days of our receipt of your request. Siyan may deny your request, in writing, if we find that the PHI is:

(a) correct and complete

(b) forbidden to be disclosed

(c) not part of our records

(d) written by someone else

Our denial must be in writing and must state the reasons for the denial. It must also explain your right to file a written statement objecting to the denial. If you do not file a written objection, you still have the right to ask that your request and my denial be attached to any future disclosures of your PHI. If we approve your request, we will make the change(s) to your PHI. Additionally, we will tell you that the changes have been made, and we will advise all others who need to know about the change(s) to your PHI.

F. The Right to Get This Notice by Email.

You have the right to get this notice by email. You have the right to request a paper copy of it, as well.

V. HOW TO COMPLAIN ABOUT MY PRIVACY PRACTICES

If, in your opinion, Siyan has violated your privacy rights, or if you object to a decision made about access to your PHI, you are entitled to file a complaint with the person listed in Section VI below. You may also send a written complaint to the Secretary of the Department of Health and Human Services at 200 Independence Avenue S.W. Washington, D.C. 20201. If you file a complaint about our privacy practices, we will take no retaliatory action against you.

VI. PERSON TO CONTACT FOR INFORMATION ABOUT THIS NOTICE OR TO COMPLAIN ABOUT MY PRIVACY PRACTICES

If you have any questions about this notice or any complaints about our privacy practices, or would like to know how to file a complaint with the Secretary of the Department of Health and Human Services, please contact us as: Siyan Clinical Corporation, 480 Tesconi Circle, Suite B, Santa Rosa, CA 95401; (707)206-7268

VII. EFFECTIVE DATE OF THIS NOTICE

This notice went into effect on July 19, 2018.

 

Privacy Notice

This privacy notice discloses the privacy practices for (www.projectlife-line.org). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 707-206-7268 or LifeLine@siyanclinical.com.